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FAQ

Who can use Anderson House?

Women who are experiencing abuse or at risk of abuse can come to Anderson House. We also provide services to trans and non-binary individuals.

Do I have to be hit by my partner to come into Anderson House?

No. Anderson House staff recognize and understand all forms of abuse including: physical, sexual, emotional, verbal, spiritual and financial. Family violence is abuse by someone you are dating, live with, are married to, ending a relationship with, or another family member. It is also possible to be abused by a non-family member such as an employer, neighbor or landlord.

Where is the shelter and what can I expect?

Anderson House is a large older home in Charlottetown. The shelter can accommodate 20 women and children. The shelter is a safe, supportive, and friendly space.

Is there a cost to stay at Anderson House?

No. Anderson House shelter is operated by a non-profit organization.

What services are available for my children at Anderson House?

A Childcare Services Coordinator is onsite at Anderson House. Cribs are available and there is a fun, well-equipped, designated playroom.

What happens when I call Anderson House?

  • all calls are confidential – you do not have to identify yourself
  • we will listen without judging you
  • you will be given information
  • safety plans and options will be discussed
  • transportation to the shelter can be arranged if needed

I don’t want to stay at Anderson House. Can I just talk with someone?

Yes. The crisis and support line operates 24 hours a day, 7 days a week.

(902) 892-0960 or 1-800-240-9894

We can also connect you with a Community Outreach Coordinator.